What Does It Take to Win Customers Today? 3 Principles of an Effective Customer Experience

Casey BernartCustomer Experience, Staffing and Recruiting

In our on-demand world, the power has now shifted to the customer. The amount of information available, combined with the ability to access everything from our phone, has made it easier than ever to choose a competitor if your customer experience isn’t up to par.   Many customers will choose a company because of their products and will leave them because … Read More

2020 Changed Everything: 4 Keys to Growth for Staffing Firms in 2021

Jay CutlerGrowth, Press, Staffing and Recruiting, Tech Stack

This post originally appeared on StaffingHub by Jay Cutler, Co-founder and VP of Partnerships at Staffing Engine. Whether we like it or not, 2020 pushed the staffing industry into the 21st century. Firms that prioritized digital transformation before the pandemic were able to migrate far more successfully to the new remote-work world we’re now living in.  However, if your agency … Read More