Live chat right from MS Teams and Slack
With Engine Live Chat, you can connect with candidates and clients in real-time conversations directly from MS Teams and Slack.
Candidates today don’t want to wait for an email or call back from a form submission. With Staffing Engine Live Chat, you can connect with candidates and clients on your website in real-time right from Slack or MS Teams.
Qualify conversations that lead to placements
This isn’t live chat for support. This is live chat to accelerate recruiting by asking qualifying questions to filter new incoming conversations and place qualified candidates.
Route conversations based on location or team
Every conversation isn’t the same. With Staffing Engine Routing, you can set up custom rules for incoming conversations including round-robin to groups based on location or team (like sales, recruiters, support).
Make sure everyone is on the same page
Easily claim and manage conversations in real-time from your new website live chat channel in MS Teams or Slack.
Never miss an opportunity to connect
Missed a chat? No worries. With missed chat notifications you’ll be able to make sure every candidate gets a great experience and follow-up.
Conversation Qualification
Ask qualifying questions to filter new incoming conversations and collect basic contact information.
Conversation Routing
Set up custom routing rules for incoming conversations for your organization including multiple locations.
Round-Robin Conversations
Allow bots to qualify conversations and use round-robin to route them to groups based on location or team (like sales, recruiters, or support).
Business Hours
Set business hours for live chat conversations and allow bots to cover the night shift.
Customizable Themes
Upload your company logo and customize the color schemes to brand Staffing Engine Live Chat.
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