Pyramid Consulting Group, LLC (PCG) is a New York City based staffing firm specializing in a ​​wide variety of verticals, including Fashion, HR, Administrative, Finance, Marketing, and more.

Prior to partnering with Staffing Engine, PCG had implemented a chatbot with the goal of engaging visitors in real-time on their website. The only problem: none of their conversations were converting to become actual clients or candidates.

The quality of their conversations was low and their chatbot wasn’t integrated into their staffing tech stack. They needed a way to better qualify new conversations and connect them with a recruiter or sales rep faster.

After switching to Staffing Engine, PCG was able to double their website leads, convert high-quality candidates and clients, and integrate their website conversations with Bullhorn and MS Teams.

Here’s how they did it.