How TalentLaunch Scaled AI Agents Across 9 Staffing Brands and Increased Placements with Staffing Engine
TalentLaunch is a nationwide network of independently operated staffing and recruitment firms.
With nine distinct brands spanning light industrial, clerical, professional, and non-clinical healthcare staffing verticals, the TalentLaunch team faced a unique challenge: how to scale their candidate engagement strategy without losing the individual identity and operational structure of each brand.
After testing various conversational AI tools and chatbots, TalentLaunch found that off-the-shelf solutions couldn’t deliver the customization, integration, or performance they required.
They needed a more sophisticated approach—one that could meet candidates where they are, provide brand-specific experiences, and support recruiters with high-quality, actionable leads.
That’s when they turned to Staffing Engine.
“With our use case being very complex, it made total sense to make this happen with Staffing Engine.”
Steve Morin
Chief Information Officer
@ TalentLaunch
The Challenge
The TalentLaunch team had previously piloted a chatbot and a basic conversational AI platform, but neither solution could scale to fit their needs.
With the separate brands, each with its own voice, services, and candidate expectations, the team needed an AI-powered experience that felt both personalized and unified under the TalentLaunch umbrella.
They were also in the process of sunsetting a legacy career site platform that included basic chat functionality but lacked real-time data integration, follow-up capabilities, and visibility into candidate conversations.
They were exploring ways to bring more automation and personalization to candidate interactions.
The challenge wasn’t just implementing AI Agents—it was doing so in a way that maintained brand autonomy, enabled fast recruiter follow-up, and improved data quality across their Bullhorn instance.
“We’ve always been poking around at AI-enabled capabilities,” said Morin. “We knew the potential was there, but we hadn’t found the right fit, until now.”
Steve Morin
Chief Information Officer
@ TalentLaunch
The Solution
TalentLaunch deployed Staffing Engine AI Agents across all nine of its operating brands. Each brand was assigned a custom-trained AI Agent equipped with a unique knowledge model, tailored messaging, and workflows aligned to its specific staffing vertical.
The deployment was led by Nico Harlakenden Newton, who oversaw design, implementation, and internal training.
“The great thing about working with Staffing Engine is that we had the opportunity to make it our own. That’s what really stood out.”
Nico Harlakenden-Newton
Manager of Business Enablement
@ TalentLaunch
The TalentLaunch AI Agents are now available 24/7 on their respective brand website, qualifying candidates, presenting instant job matches, and collecting detailed information—such as availability, preferences, and location—before handing off leads to recruiters.
Key features include:
- Multi-brand AI Agent support with individual AI knowledge models
- Real-time candidate engagement at all hours of the day
- Smart job matching and advanced pre-screening
- Google Chat alerts to recruiters for instant lead follow-up
- Deep Bullhorn integration, including real-time updates to custom fields
- Automatic conversation transcripts recorded in Bullhorn and Google Chat
Each AI Agent has its own brand AI knowledge model trained with documentation by TalentLaunch’s internal marketing, sales, and operations teams. Now they can scale their ability to engage candidates and clients 24/7, answering detailed questions, presenting job matches, and collecting valuable data.
The Results
TalentLaunch began seeing results quickly following deployment with increased candidate engagement, improved recruiter productivity, and overall better lead quality.
Here are some of the results one of their brands, Selectemp, gained from the Staffing Engine partnership in Q2 2025:
- Hundreds of new candidate conversations via the website
- 100+ resumes uploaded to recruiters
- 160+ questions answered instantly by AI Agents
- 77 job applications submitted based on matching prompts
- 40+ influenced placements
Additionally, recruiters were more informed in initial conversations thanks to the rich context captured during AI agent conversations. Real-time Google Chat alerts sped up follow-up time, reducing the lag between initial AI engagement and human contact.
“The branded AI Agents made our jobs a lot easier. The full transcripts give our teams better context before they even pick up the phone.”
Nico Harlakenden-Newton
Manager of Business Enablement
@ TalentLaunch
Staffing Engine’s real-time Bullhorn integration also updates custom fields and attaches chat transcripts to candidate records, ensuring TalentLaunch’s data remains strong across brands.
By customizing AI Agents to each brand, TalentLaunch was able to deploy an enterprise-wide solution that delivers a better candidate experience, empowers recruiters, and improves data quality.
“It was a really smooth deployment—especially for something this customized. I really appreciate how flexible the team has been.”
Nico Harlakenden-Newton
Manager of Business Enablement
@ TalentLaunch
As TalentLaunch continues to grow, the foundation is now in place to explore new AI capabilities—such as outbound AI Agent and re-engagement campaigns—building on a trusted partnership with Staffing Engine.
About TalentLaunch
Hiring should feel less like a scramble and more like a slam dunk. With a nationwide lineup of top staffing agencies, TalentLaunch delivers real talent, real fast—without the hassle. We’re not just matchmakers; we’re game-changers.
TalentLaunch is a network of staffing and recruitment companies that leverages unparalleled technology tools and best-in-class practices to deliver superior staffing outcomes. Our brands may be different, but we all make hiring easier, smarter, and downright better.
Our Network Brands:
Alliance Industrial Solutions
ASG Pharmacy
Artemis
Stivers
Bonney Staffing Center
Selectemp Employment Services
Helpmates
Capstone Search Advisors
TalentLaunch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
About SelectTemp
Formed in 1987, Steve Gaughan and Roger Cox knew from their management experience in the wood products industry that manufacturing companies need well-trained, reliable employees on a less than permanent basis at a reasonable cost.
Work can be rewarding when people have jobs that make good use of their skills and abilities. Steve and Roger's vision has always been to make people happy by matching them with jobs they enjoy. In turn, employers succeed when they have access to reliable contract employees who are well qualified for job opportunities.
Our company spends an extraordinary amount of time in the interview process. Well-informed matches are our specialty. This approach makes everyone happy — us, job seekers and employers.
Selectemp Employment Services is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.