GHR Healthcare, a leading provider in the healthcare staffing industry, faced a common challenge: Their lead routing was decentralized, and sometimes it took three passes for a candidate application or lead to get to the relevant team member for their location and specialty. They were looking to speed up response times and reduce the friction in their lead routing process.

Their existing process was leading to lost opportunities, and they knew they had to improve the experience for their clinicians. The manual distribution and follow-up of candidates across all of their lead sources was ripe for an AI-powered solution.

The GHR team spent the last two years investing in enterprise technology to improve their recruiting operations and propel GHR forward as an industry leader. They viewed Staffing Engine’s AI as one key component in a very progressive tech stack that could help support their continued growth.

Bill Halnon
Chief Information Officer
at GHR Healthcare

GHR Healthcare partnered with Staffing Engine to leverage AI to power candidate distribution and ensure each applicant received immediate attention. 

Staffing Engine’s AI listens for all inbound leads, performs a reverse lookup, and adds or updates the candidate in their databases. 

The lead data is then formatted into an easy-to-read notification and intelligently distributed based on GHR’s routing rules. Real-time notifications are sent to the appropriate channels in MS Teams, allowing recruiters to claim leads immediately. This respects existing candidate ownership as well.

Real-Time Lead Management: Engine AI Distribution prioritizes and routes candidate leads to recruiters instantly, enabling follow-up calls to be made within minutes of a candidate's application. 

Instantly Click-to-Claim Candidates: Recruiters easily click-to-claim leads from MS Teams, updating the candidate record and ownership in their databases.

Integration with Existing Tech: Staffing Engine’s AI integrates with GHR’s databases, their new mobile app, MS Teams, and more.

Since implementing Staffing Engine AI Distribution, GHR Healthcare has seen remarkable improvements. 

Staffing Engine’s AI Distribution has transformed GHR’s lead management, helping them to move from a manual, time-consuming process to an automated, efficient system that ensures they never miss an opportunity. 

The ability to respond to leads within minutes has given GHR a competitive edge in the fast-paced healthcare staffing market. It’s been a game-changer.

Increased Placements: The automated candidate distribution process has helped influence 50+ placements in the last 90 days including 16 placements from their mobile app.

Elimination of Applicants Not Being Followed-Up With: Staffing Engine fixed the issue of leads falling through the cracks, significantly improving the response rates from candidates and overall experience.

Faster Response Times: GHR reduced its lead response time from hours to just minutes, increasing the chances of connecting with candidates before their competitors. 

Enhanced Team Collaboration: The integration with MS Teams has fostered better collaboration among recruiters. The real-time notifications and the ability to click-to-claim leads have created a more dynamic and competitive environment, boosting team morale and performance.

GHR Healthcare’s partnership with Staffing Engine has revamped and transformed their lead distribution process.

Bill Halnon
Chief Information Officer
at GHR Healthcare

As GHR’s trusted AI provider, the Staffing Engine team is also working to launch additional Recruiting Acceleration AI solutions.

Future initiatives include launching Staffing Engine AI Chatbots to scale conversations 24/7 with candidates and clients on their website and mobile app. This includes serving up real-time job recommendations as we collect candidate information.

We are also implementing the Staffing Engine AI Assistant to increase productivity with custom generative AI integrated with their database to do things like create one-click submittals and job location packets.

You can learn more about how Staffing Engine can accelerate your recruiting process at staffingengine.ai.

About GHR Healthcare

For over 30 years, GHR Healthcare has been the bridge between healthcare professionals and the facilities that need them. We're not just a staffing agency— we're your partner in powering positive outcomes for patients, candidates, and clients alike.

Our industry-leading experts and tech-powered solutions ensure every placement is a perfect fit, freeing your internal teams to focus on what matters most. We match unique skills and preferences to ideal roles, optimize your workforce with deep analytics, and cultivate relationships that span the nation. This ensures your open positions are filled with staff that perfectly align with your specific needs, regardless of how specialized or complex they may be.

We know how hard it is to find the perfect role in healthcare. That's why we're committed to uncovering your ideal fit, supported by GHR's dedication to competitive compensation, transparent communication, and a devoted team that genuinely cares about your journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career.

At GHR, care and consideration are at the heart of everything we do. Visit https://www.ghrhealthcare.com/ to learn more.

About Staffing Engine

Staffing Engine is the world’s first Recruiting Acceleration AI Platform that enables staffing firms to increase productivity, operate 24/7, and accelerate growth. With the Engine AI suite of products, staffing firms can leverage the next generation of AI to make their recruiters and sales reps more profitable, speed-up response times, and create an on-demand connection to candidates and clients.